JS
Jerome S

1 reviews | Active since Jun 2010

19 Dec 2016, 08:49

CAN'T SEEM TO CANCEL MY CONTRACT!

<p>I can't seem to cancel my Vodacom contract. Since last week Friday I've been trying to CANCEL my contract.</p> <p>They are always offline. I get transfered from person to person and then after speaking to the 4th person, my call get cut. It takes less than 20 minutes to activate a new contract, but more than 4 days to try to cancel one.</p>

0
Replies (1)
Vodacom
Vodacom's reply19 Dec 2016, 09:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team