Can't make calls for more than 24 hrs due to Vodacom fault and no one willing to help

<p>Yesterday I discovered that I couldn't make calls. I phoned Vodacom Custoer Care and waited 16 mins for someone to answer. The call centre agent confirmed that she couldn't understand why my services were suspended and told me there was nothing she could do. She then put me throught o accounts who also confirmed that there is no reason why my phone should be suspended and explained that there was nothign he could do. He put me through to another call centre agent who confirmed the same thing. She said she would log a call to get it switched back on but it would take hours. When I started explaining that it was unacceptable and that I need my phone for work purposes she put the phone down on me. I called back and this time had to wait 26 mins before getting through to a call centre agent. I asked to speak to a manager explaining that I already spoke to 3 people who were unable to help me so I just wanted to speak to a manager. The call centre agent refused to put me through to a manager and argued with me. Eventually he said the manager would call me back in 10 mins. It's been been 20 hours and I have yet to hear from anayone at Vodacom and my phone is still off. This is completely unacceptable that I cannot use my phone because of a fault on Vodacom's side and no one is taking me seriously and trying to fix the problem. Why should I speak so much of my time trying to sort out Vodacom issues.</p>