Can't make a call, drop call.

<p>I have been migrated from Autopage to Vodacom from march. I never got the march and april statement.</p> <p>Only today that i went to Vodacom Shop (Vodaworld) because i was not able to make a call, withour being prompted that i have ran out of airtime or notifcation. I am currently on a topup contract. Nevertheless, it came to my mind that may be its been barred from the network because of overdue payments,... that was my genuine guess. I went to the shop.</p> <p>1. The consultant told me that i am 1 month in arreas, 591.77.</p> <p>2. I paid the amount due, as requested by the consultant.</p> <p>3. The consultant asked me to switch off the handset for 15 minutes,</p> <p>4. The consultant activated LTE service for 4G.</p> <p>5. I have aasked the consultant how to redeem the points, and he told me that i cant on my product.</p> <p> WHY, do i receive the message notifying me about the points earn if i cant redeem them, this is useless.</p> <p>6. TODAY: at 16:45, I ran out of data bundle and loaded airtime (voice), i tried to make a call, but was not successful.</p> <p>I HAVE AN EMERGENT MEETING TO CORDINATE OVER THE PHONE, I CANT. I DONT KNOW WHAT IS THE PROBLEM.</p> <p>DO I HAVE TO GO TO THE SHOP EVERYTIME WHEN THIS HAPPEN.</p> <p>I AM VERY FRASTRATED WITH THE SERIVICE. TELL ME HOW MUCH DOES ONE PAY TO STAY CONNECTED AND WITH FULL SERVICE.</p> <p> </p> <p> </p> <p> </p>