Can't look after their customers
<p>I phoned to sort out my bill that I resived as the bill was not right. A lady phoned me from Vodacom afte I had phoned so many time. The lady let me know when money will be put back in my account and I should see it in the next 24 hours. I then waited a week and phoned Vodacom now they have been telling me they still looking at my account. This has been over a month now. I will be changing all my accounts away from Vodacom if this is how they treat problems </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
