LI
Lester I

1 reviews | Active since Jul 2011

26 Jul 2016, 08:15

Can't get my number ported

<p>After years of frustrations with another mobile opprator I have moved both of my contracts to Vodacom hoping to at least get better service. I am now struggling just to get one of my phone number working on Vodacom. After numorous attempts and hous on the phone I have still not managed to port my telephone number for the FIRST of the two contracts I started with Vodacom. Please could somebody who is able to asist properly contact me.</p>

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2016, 08:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team