1 reviews | Active since Jul 2017
Can't get full internet access from Vodäcom
<p><br />I have been requesting that the parental control on my account be removed. But Vodäcom cannot assist me at all. I have been to almost 10 Vodäcom shops, and the system shows that the parental control is disabled and the technicians there can not assist. I have log calls to have the matter escalated but the customer service team is so stubborn and keeps referring me to voda shops, where I cannot be assisted. </p> <p>Please can I get full access to internet as I can not even go to Vodäcom website, It's so ridiculous.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
