KK
Kelvin K

1 reviews | Active since Aug 2015

20 Aug 2015, 13:44

Can't Get Cellphone Contract

I app**** online for a new contract from Vodacom (Samsung s6 on uChoose 200). I got denied, as I have no credit history (even though I'm paying off a car at R4100 p/m). Vodacom online never got back to me. I went into store in PTA and they said I should mail my bank statement to Vadmin - but no response yet - that was two months ago.<br> <br> I find it extremely frustrating that a new contract can be this mush of an issue simply because I have no credit history - even though my Gross salary is R38000 (Nett R30k).

0
Replies (1)
Vodacom
Vodacom's reply24 Aug 2015, 12:54
Official
Hello kelvinkrug@,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM