Can't find numbers at all

<p>I can't belive that after all this time i am paying for contracts that can't upgrade because they can't find the numbers on the new system.</p> <p>I am a VIP client for how many years and after all this years they can't find 2 of my numbers that i am paying for but not pulling through to the new system. </p> <p>My wife and son needs new phones but the numbers has disapear on the system.</p> <p>I am struggaling now for the last month to get the upgrades and if i phone in for help they can't help me at all. VERY VERY BAD SERVISE!!!!!!</p> <p> </p>