KE
Kaeleigh E

1 reviews | Active since Apr 2011

27 Jun 2016, 15:12

Can't find my upgrade in the system

<p>Don't bother with Cresta Vodashop branch.. their customer service sucks! Apparently I haven't done an upgrade but I'm paying for it! Useless bunch! Will not support this branch.. Vodacom best you sort your branch out!</p>

0
Replies (1)
Vodacom
Vodacom's reply28 Jun 2016, 05:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team