Can't even help my to close my account!

<p>I have been experiencing numerous problems with Vodacom over the last few days - one of which is that they never loaded the month's data on the data card. After having the problems escalated twice and no ability to get through to a level where someone can help, I decided to close the specific contract, since there is no service for payment given. Only to discover that I have to call them even to do that. But their call centre is simply not available. They don't return calls on their return call service. The few times over the last eight days that I was able to get through to the Call Centre, no supervisors were available. I was promised that they would call me back. No such thing. The problems are simply escalated every time. So, I am back where I was eight days ago - still have my problems - and now I can't even close my account. </p>