AT
Allan T
1 reviews | Active since Apr 2013
28 Oct 2015, 13:29
can't cancel contract
Have phoned the call centre now a few times trying to cancel my contract which expires the 19th of Nov and every time they are offline and can't process it, first tried to do it the 30days before expiry and now means i'll probably be made liable for pro-rata as they can't process it and we have past the 30days to expiry, absolutely ridiculous that such a simple request can't be processed !
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Vodacom's replyOfficial
28 Oct 2015, 15:11Hello allanthomas101,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply28 Oct 2015, 15:11
Official
Hello allanthomas101,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM