DB
Deon B
1 reviews | Active since Nov 2009
24 Aug 2015, 13:12
Can't cancel Contract
On 30 June I emailed my data contract cancellation with ALL necessary paperwork to cancellations dept. Heard NOTHING! Still being charged for a contact Im not using.<br> Spoke to Sylvia on Friday 7 August by phone.<br> Emailed Sylvia on Wednesday 12 August<br> Sylvia responded to only 1 of my 2 problems and ignored the second on Thursday 13 August<br> This morning, I emailed Sylvia again and no response.<br> <br> All i want to do is cancel my expired contract and get reimbursed for August and probably September.<br>
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Vodacom's replyOfficial
24 Aug 2015, 14:29Hello blomB,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply24 Aug 2015, 14:29
Official
Hello blomB,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM