Can't call customers

<p>Is it just me or is it incredibly ubsurd and pathetic that a telecommunications company dont allow their call centre staff to return calls to clients?</p> <p> </p> <p>I called at 10:45 - system offline, please call back in an hour</p> <p>I called at 11:20 - system offline, please call back in an hour. Asked that they return my call anb advised that they cant call me back. Asked to speak to manager - waited 5 minutes online, manager will phone me back. </p> <p>I called at 12:09 - system offline, please call back in an hour (but it has been an hour since my first call)</p> <p> </p> <p>Message to Vodacom:</p> <p>You sold me a data package plus router over the phone, I tried to activate the account, Get an SMS saying I will get 250MB per month for 11 months but I took a package for 5GB.</p> <p> </p> <p>Please call me to advise or cancel this deal. You have waisted enough of my time. </p> <p> </p>