MA
Marc A

1 reviews | Active since Sept 2017

22 Sept 2017, 08:22

Can someone PLEEEEAAASSSSSEEEE give me someone I can mail about my query

I've gone into a vodashop I've called the call centre 3 times I've been transferred internally 6 times I've googled a contact email I've even prayed...

I just want to fix my secondary phone because VODACOM delivered the wrong sim and didn't activate it.

I do not wish to be called, I do not wish to be sms'ed, I (your customer) wish to speak to a HUMAN via email

0
Replies (1)
Vodacom
Vodacom's reply22 Sept 2017, 08:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team