CAN SOMEONE PLEASE REPLY???

Re: Vodacom Subscriber Collections Reply - Authentication Required

Trevor Pillay <> Fri, Jul 10, 2:54 PM to Subscriber

Good day, Please urgently provide an update to my query as per the above reference you have sent me

Trevor Pillay

On Thu, Jul 2, 2020 at 11:57 AM <***> wrote:

Thank you for your email. Your reference number is:

Please note: This is a system-generated email that requires your response in order to be processed. Thereafter, contact will be made with you within 24 working hours.

Protecting your Vodacom account information is important to us, so before we can help you with your query, we need to verify that you are the owner of this account.

Please reply to this email with all 3 of the below:

<First and Last Name> <Vodacom Arrears Contract Number OR Cellphone number in arrears> <ID Number/Email address> If you have already provided us with the requested Authentication details please reply to this email by clicking on reply and send.

One of our consultants will be in contact with you during office hours, as soon as we have received your requested Authentication details.

Kind Regards

Vodacom Subscriber Collections Re: Removal of Debit order - Inbox x

Trevor Pillay <> Attachments Thu, Jul 2, 11:52 AM to Subscriber, Travis,

Good day Subscriber Collections,

Please refer to the below mail and attached supporting documents of my account from 2015/16. I am in the process of applying for a home loan and have now been advised by the bank that my credit profile reflects an outstanding amount to Vodacom dating back to 2015 and linked to this account. Can you please investigate and attend to this urgently as we have already signed an offer to purchase a property and this query is holding up the entire process with the bank and attorneys. Please urgently rectify your records and provide a confirmation letter that this account has been settled and closed..

Trevor Pillay

On Sat, Mar 19, 2016 at 9:44 AM De Gouveia, Travis, Vodacom South Africa <***> wrote: Hi there.

Please assist with the following debit order removal as the client is paying the balance of contract cash to put the account into a credit.

Thank you. Regards. Travis. Vodacom TechCare