1 reviews | Active since Apr 2015
Can someone please help me!
<p>I placed an online order for an iPhone 7 on Tuesday morning which was approved. It is now Thursday afternoon and NO ONE has been in contact with me to confirm the order or delivery!!!!!!!! Everytime I call, I get an array of excuses and no one can help me because the "confirmations department can only make outbound calls". This is extremely frustrating! The online site brags about 'free next day delivery' - this is so not true! Can someone please contact me so that this order can be cancelled! </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
We escalated the matter to the Sales Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Dear Client
We escalated the matter to the Sales Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Dear Client
The Sales Team advised that the order was cancelled. Once again, we would like to apologise for the delay and and inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Dear Client
The Sales Team advised that the order was cancelled. Once again, we would like to apologise for the delay and and inconvenience caused.
Kind regards
Vodacom Consumer Website Team