CAN SOMEONE HELP ME SORT OUT MY FIBRE!!!!!!!!!!!!!!!!!

I do understand that we in a period of lockdown and that services are strained. However, I have been having issues with my Fibre at home for the past 3 weeks. Since the day of lockdown. The fibre continuously cut's and we left stranded in virtual meetings which make us look extremely unprofessional!

I am the only one in my block experiencing this problem! I have been in contact continuously with vodacom but no one seems to be able to help me!!!!!