Can somebody give feedback that are accurate

To Vodacom Ref. To calls made to your company 1: ********** ********** 4 2: ********** ********** 7 3: ********** ********** 7 Refer to first ref. No. I was sold a new contract for the amount of R139.00 that includes R200.00 talk time, 500 megabytes, and 200 sms,'s. This contract started 1/7/2017. When I query my first bill it was due to the fact that Vodacom did not give me the megabytes or sms's however they charged me for data and the contracts amount was also billed incorrectly. Amend the account but it seems that vodacom has a huge listening problem even if their calls are recorded. To date after hours on the phone I was able to get them to update the contract to the R139.00.

Issues still not resolve 1: listen to your calls and amend my account I should not pay for data as you still have to allocate megabytes for July, August and September. 2: amend my account and allocate the benefits as confirmed by your consultant refer to your recorded calls you can refer with the ref no. above. 3: Please check the time that I have spend on the phone with your 082111 and advise me who has the time to spend that amount if time on the phone?

Refards Petro