Can not wait till my vodacom contract is finished
So I got a sms from vodacom telling that I can upgrade witch I do not want to do because I want cancele my main when my contract is finished and they did not show witch line can be upgrade those that is also confusing and the second line that I wanted canceled was thron over to pay as you go witch is still upsetting me
And do not know if vodacom called me yesterday but I missed that call I was just busy at work
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
23 Mar 2021, 14:21 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Mar 2021, 14:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
23 Mar 2021, 14:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Mar 2021, 14:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
25 Mar 2021, 21:10I can understand if there is a backlog at vodacom wich is fair and al but just send person an email or something because now I understand why vodacom is ranked as the worst mobile service provider in south africa and why customers are complaining about vodacom because it is and will be onlt customers money and where to ***** more from the customers
's update25 Mar 2021, 21:10
Reviewer Update
I can understand if there is a backlog at vodacom wich is fair and al but just send person an email or something because now I understand why vodacom is ranked as the worst mobile service provider in south africa and why customers are complaining about vodacom because it is and will be onlt customers money and where to ***** more from the customers