LN
Lungie N
1 reviews | Active since Jan 2010
27 Jul 2019, 03:06
CAN NOT RECIEVE OR SEND SMS
Since I have ported my number from Telkom to Vodacom .I have not been able to send or receive SMS. I have contacted Vodacom customer service centre more than 10 times and went to Vodacom store for assistance.. No one assisted me I have been told to buy a new sim card and sim swipe which I did but still I cannot send or receive sms.. why is it so hard to get assistance from Vodacom Team . I am disappointed
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Vodacom's replyOfficial
27 Jul 2019, 12:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jul 2019, 12:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team