BM
Bernard M

1 reviews | Active since Apr 2010

08 May 2017, 15:55

Can not port back to Vodacom

<p>So it seems if you have ported away from Vodacom you can not port back, because its impossible for Vodacom to archive a number, according to Vodashop that only happens once a month. What is also more impossible for them to do is provide service, the call centre tries but does not know what to do and refer you back to the Vodashop, the Vodashop just does not care.</p>

0
Replies (2)
Vodacom
Vodacom's reply09 May 2017, 07:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

BM
Bernard M's update09 May 2017, 13:11
Reviewer Update

A Stupid and Generic reply.