1 reviews | Active since Nov 2011
Can not phone, sms or use data after upgrade for 26 days now.
<p>I upgraded my phone in November and it worked fine until the new contract kicked in 1 December. I have spend hours on the phone with customer care and 'n half a day instore. Only to be told the wil escsalete the problem. Later I will receive a sms that my call has been closed. If customer support can not sort the problem or instore what am I suppost to do next? It seems that Vodacom coud not care you are only a number. Today is day 26 and no one is working on the problem.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
