1 reviews | Active since Jul 2016

28 Jul 2016, 09:56

Can not pay my account!

<p>I am with Capitec Bacnk, I was told that Capitec and vodacom are not linke dthus I can not make an EFT payment to my Cell phone account. I hav to go into a Nedbank or FNB. I am sorry but this is a huge inconvenience. I can find Vodacom on the benificiary list, however it asks me for an account number which Vodacom does not seem to have. This is rediculous! All I want to do it pay my account online. How can this be so hard!</p>

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Replies (1)
Vodacom
Vodacom's reply28 Jul 2016, 09:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team