1 reviews | Active since Nov 2016
Can not make call, nobody is able to help at Vodacom customer care or at vodacom outlet
<p>On friday 25 November 2016, I was on a call and my line got cut.</p> <p>When i tried to make call again, it said call ended.</p> <p> </p> <p>I called vodacom customer care, and had to hang on the line for over a hour and the problem still was there.</p> <p>I can not make calls.</p> <p> </p> <p>I than called vodacom customer care on saturday 26 November 2016, again ± 5 times, each consultant tries different troubleshooting ideas</p> <p> </p> <p>I am still experiencing the same issue, i can not make calls and its Monday 29 Novemeber 2016</p> <p> </p> <p>I am so angry at this point</p> <p> </p> <p>I feel its not fair, to pay for something and you cant even use it</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
