WG
Warren G

1 reviews | Active since Feb 2018

02 Feb 2018, 08:21

Can not contact Call Centre

I am out of the country and have received outrageous bills. I have tried calling them using the international phone number but it does not connect. I have tried multiple times to us the call me back feature but have received no communications.

0
Replies (2)
Vodacom
Vodacom's reply02 Feb 2018, 08:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Feb 2018, 11:08
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dc