FS
Francois S
1 reviews | Active since Nov 2015
10 Aug 2020, 08:44
Can not cancel my contract
I have cancelled my cellphone contract on the 1st of June, I wrote 2 emails ( I live in Portugal now). And I have chatted online with an agent and I still pay for my contract. They could not see any requests.
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Vodacom's replyOfficial
10 Aug 2020, 09:40Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Aug 2020, 09:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team