NB
Nosimilo B
1 reviews | Active since Feb 2023
27 Feb 2023, 08:54
Can not access data(mobile)
Worse service ever. I got a new contract (top-up) and ported my number from Telkom from about a month ago and still can not access/utilize mobile data function. Logged so many calls( ref-***) an a month later, issue still not resolved. regretting my move from Telkom and if issue not resolved I'm considering terminating the contract. Highly frustrated and definitely hoping i will be compensated/credited for the unused data during this period.
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Replies (1)Vodacom's replyOfficial
27 Feb 2023, 09:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply27 Feb 2023, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
