Can no longer buy smaller data bundles
Since November 2025 my dad can no longer buy the smaller data bundles. It only shows the 3 massive bundles under the 30 day bundles. Using *135* doesn't show it, the vodapay app doesn't show it and Tobi just states there are no bundles available to buy. We are 3 people that are on prepaid, all on the same package/price plan, the 79c. Two of us can buy the small bundles but my dad's doesn't give the option. Very frustrating. Please fix this.
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Replies (1)Vodacom's replyOfficial
01 Feb 2026, 07:45 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Feb 2026, 07:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
