1 reviews | Active since Jan 2017

31 Jan 2026, 20:19

Can no longer buy smaller data bundles

Since November 2025 my dad can no longer buy the smaller data bundles. It only shows the 3 massive bundles under the 30 day bundles. Using *135* doesn't show it, the vodapay app doesn't show it and Tobi just states there are no bundles available to buy. We are 3 people that are on prepaid, all on the same package/price plan, the 79c. Two of us can buy the small bundles but my dad's doesn't give the option. Very frustrating. Please fix this.

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Replies (1)
Vodacom
Vodacom's reply01 Feb 2026, 07:45
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team