1 reviews | Active since Jun 2018
Can I get some support please
So i am having issues with my 100mb fiber. I am currently experiencing poor performance from my connection (2 mb to be exact). I have sent multiple support tickets to ********** to get this sorted out and even just to get access to my router to turn the WIFI on.
I am still waiting to get a response and at this stage it does not look like I'm going to get one.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Vivian
Please be advised our record reflects that our Fibre team have been in contact with you.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Vivian
Please be advised our record reflects that our Fibre team have been in contact with you.
Regards,
Vodacom Consumer Website Team
Best regards,