MM
Maryke M
1 reviews | Active since Apr 2016
07 Feb 2023, 13:37
Can Fix the problem This is now 3 time I asked
Please advise. THis is now THE 3 TIME !!!!!!!!Why my Statement show I own R1001.98 ,after I said I dont want the 3GB R172.99. Please can you make sure the correct amount of R828.99 is going of from my bank on the 30 Jan 2023 and not the R1001.98!!!!!!!. Can you please send me the credit note and a Correct statement? I nee to have R300 & R70 & 458.99 amount on my statement .
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Vodacom's replyOfficial
07 Feb 2023, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2023, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team