DM
Denzil M
1 reviews | Active since Mar 2009
26 Mar 2016, 16:54
Can Customer Service Get Any Worse?
I have been with Vodacom for about 20 years. I now have to register again on \My Vodacom\" the only problem is that I cannot complete the registration because I need to verify my email address by clicking on an email that Vodacom sends me. I click on it but to no avail. I have been on the phone with Vodacom \"customer care\" for nearly an hour on 5 different phone calls more than half of which I was cut off from. The last call lasted 29 minutes, I cannot verify the address and therefor cannot register and nobody at Vodacom can assist. You cannot go to other service providers because they are all as bad as each other!"
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Replies (1)Vodacom's replyOfficial
27 Mar 2016, 08:03Hello denzil,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Portal Team
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Portal Team
Vodacom's reply27 Mar 2016, 08:03
Official
Hello denzil,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Portal Team
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Portal Team
