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Abigail R
1 reviews | Active since Jul 2015
18 Nov 2020, 13:21
Can celled contract is still being debited from my account.
I've now for warded a review on Vodacom for most of 2020. Ivé spoken to many agents, including those who deal with the hello Peter reviews. Low and behold. My contract whiCh should have been cancelled since 2018 is still not cancelled. My account is still being debited, dispute the non apologetc apologies receive from them. Vodacom. ... CANCELLED THE CONTRACT AND REIMBUR*****T MY MONIES.
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Replies (2)
Vodacom's replyOfficial
18 Nov 2020, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Nov 2020, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Abigail R's updateReviewer Update
20 Nov 2020, 10:37Do not reply to me with automated responses or un truthful apologies. And to add to it, private reply where people cant see your responses.
Vodacom has rep**** with a spread sheet showing money being debited and credited to my account. I am refuting this. THIS IS UNTRUE!!! I just looked at a September statement showing money ONLY being debited. October a debit and November a debit. How long does it take for you to cancel a contract, which was supposed to be cancelled in 2018???
Vodacom has rep**** with a spread sheet showing money being debited and credited to my account. I am refuting this. THIS IS UNTRUE!!! I just looked at a September statement showing money ONLY being debited. October a debit and November a debit. How long does it take for you to cancel a contract, which was supposed to be cancelled in 2018???
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Abigail R's update20 Nov 2020, 10:37
Reviewer Update
Do not reply to me with automated responses or un truthful apologies. And to add to it, private reply where people cant see your responses.
Vodacom has rep**** with a spread sheet showing money being debited and credited to my account. I am refuting this. THIS IS UNTRUE!!! I just looked at a September statement showing money ONLY being debited. October a debit and November a debit. How long does it take for you to cancel a contract, which was supposed to be cancelled in 2018???
Vodacom has rep**** with a spread sheet showing money being debited and credited to my account. I am refuting this. THIS IS UNTRUE!!! I just looked at a September statement showing money ONLY being debited. October a debit and November a debit. How long does it take for you to cancel a contract, which was supposed to be cancelled in 2018???