RG
Rachel G
1 reviews | Active since Jun 2025
04 Jun 2025, 12:39
Calls me everyday - I am not even a customer
I get calls nearly every day from Vodacom asking for someone else. How does my contact number get associated with someone else's name? Where are these call lists coming from?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Jun 2025, 14:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jun 2025, 14:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
RG
Rachel G's updateReviewer Update
24 Jun 2025, 08:40This has not been resolved, and I still receive calls from Vodacom every single day from a different number, for someone else. I have asked them to remove my number from the system, and they still call back the next day. I am over this.
RG
Rachel G's update24 Jun 2025, 08:40
Reviewer Update
This has not been resolved, and I still receive calls from Vodacom every single day from a different number, for someone else. I have asked them to remove my number from the system, and they still call back the next day. I am over this.