CG
Chanel Green-Thompson
1 reviews | Active since Jan 2013
04 Aug 2015, 11:58
Calls logged
I have logged so many calls with Vodacom about the usage of Data and yet no body has bothered to call back!Even the consultant at the eastgate branch logged the same call and still no feedback. Now I am trying to login into my account on the Vodacom website and it keeps saying incorrect details. Call the call centre and they have logged a call for the techs to call me back!!! When will that be??? Christmas?<br> How hard is to contact your clients? I work with client myself and we always het back to our clients!!! Very Very bad Serivce!!!!
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Vodacom's replyOfficial
05 Aug 2015, 15:41Hello C.5,
Thank you for taking the time to raise your complaint with our team.
My name is Julian and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.
Thank you for taking the time to raise your complaint with our team.
My name is Julian and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.
Best regards,
Vodacom's reply05 Aug 2015, 15:41
Official
Hello C.5,
Thank you for taking the time to raise your complaint with our team.
My name is Julian and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.
Thank you for taking the time to raise your complaint with our team.
My name is Julian and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.
Best regards,