Calls dropping - technical problem customers not made aware of

<p>Vodacom you need to up your game!</p> <p>Vodacom customers are experiencing calls being dropped throughout the day, virtually every call, or else the call goes dead half way through, sms's being received and delivered up to half an hour late etc. On reporting this to Vodacom we were informed that the complaint would be acknowledged within 48 hours, it would then take 3-4 days to resolve! How can Vodacom expect customers to conduct business! When phoning a second time, a different agent advised that Vodacom are aware of the technical issues customers were facing including dropped calls, when phoning someone it would not ring on the other side etc. and that they are working on the problem. Why doesnt Vodacom keep customers informed when there are technical issues????</p>