AM
Anda M

1 reviews | Active since Mar 2009

02 Nov 2016, 08:47

Calling for one problem, *111# issue

<p>Dear Vodacom, its so annoying to call for the same thing now and then. I always have a problem of bundle balance, once I bought data bundles *111# doesnt show my data balnce. I have called for more than 5 times for this problem. Dont delete my data bundles and give my yours no, I want you to fix this problem. I cannot call more than five times for same problem. It means that you resolve an issue for a short period. Am so flippin annpyed by this prblem. Your technicians must do their job</p>

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Replies (2)
Vodacom
Vodacom's reply02 Nov 2016, 08:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

AM
Anda M's update09 Dec 2016, 09:44
Reviewer Update

Where is the call that you said you will give it to me?