1 reviews | Active since Mar 2009
Caller Line Identity NOT active
<p>I've been struggling since Friday 5 August to get somebody to fix my caller line identity when I receive phone calls.</p> <p>I've phoned 7 different people at Vodacom Customer Care and everytime they advise that it's been activated and I should give it 1 to 24 hours to be fixed. It is still yet not resolved.</p> <p>The problem I have is that whenever I receive ANY call from anywhere it shows on my phone as 'ÜNKNOWN"</p> <p>First of all I did not make any changes to my mobile phone settings and everything was working 100% untill last week then I started receiving phone calls as UNKNOWN! Why did Vodacom make these changes without notifying me? And why can't they fix it again?</p> <p> </p> <p>Please advise ASAP!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi
I am STILL waiting for your consultant to contact me?? My problem is still ongoing. This is really causing me ALOT of inconvenience. Why do I pay you 1K a month if you give me such poor poor service!!
Hi
I am STILL waiting for your consultant to contact me?? My problem is still ongoing. This is really causing me ALOT of inconvenience. Why do I pay you 1K a month if you give me such poor poor service!!
All sorted ;)
All sorted ;)
