1 reviews | Active since Aug 2016
Caller identity not yet activated since i took out the VIP package on Friday the 14th Oct 2016
<p>Caller identity not yet activated since i took out the VIP package on Friday the 14th Oct 2016.No compansation for not activating my caller identity,data not activated on for 5 days.I had to ask all my clients who were calling me cause their numbers are on private when they call me.Truly embarrassing.Yesterday my data was activated after 5 days of not receiving emails,whats up,twitter,facebook,instagram and downloading apps.Not even one Vodacom consulted called me to apologies for the inconvinience,once again disappointing **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team