1 reviews | Active since Feb 2017
Caller identification service
<p>I have recently upgraded to a top up package from a prepaid package about 1 month ago. I recently noticed that my caller identification had dissapeared as all call received reflect as Private or Unknown. I called the customer care line this morning to enquire and was advised that i now need to pay for a service that i was enjoying as a prepaid customer without ever having to pay. i feel as as if Vodacom is trying to exhort money in every way possible as i am now expected to subscirbe to this service for a monthly fee. When i signed up, this was NEVER indicated which is completely pathetic.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
As per our telephonic discussion
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Good day,
As per our telephonic discussion
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
