Caller ID not working

<p>I phoned Vodacom call centre to resolve the issue that my son's phone does not have Caller ID. However, according to them he has Caller ID. It is not a new contract and he never had Caller ID for the phone. I am willing to pay, but am now really desperate. The call centre is really useless and there is no other contact for Vocaom, including no email addresses.</p> <p> </p> <p>We are 100% sure it is not the phone as the phones have caller ID if another sim card is inserted. This applies to a number of phones. I didn't even check yet whether I am paying for this. If I am this would be even more shocking.</p> <p> </p> <p>I have an extremely demanding job and do not have the time to spend my time phoning Vodacom, espeically if it achieves nothing. </p>