1 reviews | Active since Jun 2016
<p>Good Day. I am having a problem with my Caller ID for the last 4 weeks. If I phone anybody it is showing Private Number. I have phone Customer Care, Visit different Vodacom Shops numerous times and still no joy. On Sa****ay 25 June 2016 I went to Vodacom in Keywest and they told me to do a Sim Swop. I paid R70 for a new sim AND STILL NO JOY, IT IS STILL SHOWING PRIVATE NUMBER. AND IT IS NOT THE PHONE SETTINGS BECAUSE IF I PUT ANOTHER SIM FROM ANOTHER SERVICE PROVIDER THEN IT IS WORKING AND IF I PUT MY SIM IN ANOTHER PHONE THEN IT IS STILL SHOWING PRIVATE NUMBER. IN OTHER WORDS, VODACOM BLOCKED SOMETHING ON MY NUMBER...... MAYBE I SHOULD MOVE OVER TO ANOTHER SERVICE PROVIDER. THIS IS REALLY FRUSTRATING AND RIDICULOUS....</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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