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carlos G

1 reviews | Active since Feb 2015

12 Apr 2017, 11:22

caller id

<p>I discovered yesterday that we have to pay for caller id on contract and yet on prepaid its free. i called vodacom to find out why people phoning me are always showing unknown number. On prepaid number or contact name always showed unless they selected to hide number. I feel this a *******. Do outher networks also charge R 9.50 per months on contract and topup contracts?</p>

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Replies (2)
Vodacom
Vodacom's reply12 Apr 2017, 12:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Apr 2017, 14:42
Official

Dear Carlos

Kindly be advised that feedback has been sent to you via email.

Have a pleasant day further!

Regards,

RJ