Called Vodacom on th...

Item: Vodacom
Rating: 1
Author: Thobile T

Called Vodacom on the 27th of February 2024 and spoke to Muthusi Sapele and I requested for my contact to be changed to what it was before as I explained to him that this data package is not enough he then informed me that he has logged a reversal and effective the 1st of March 2024 my sim deal will be back to the 300gb that I had to my surprise today I check nothing has been done no change has been done am totally not happy with regards to this at all..

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Replies (1)

Vodacom's replyOfficial

01 Mar 2024, 08:30

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Mar 2024, 08:30

Official