MB
Mario B
1 reviews | Active since Jan 2010
11 Apr 2023, 11:05
Call us on 102135, but no option to report *****
I received an SMS stating i must call Vodacom because someone tried to log into my account. It was obviously *****ulent because I ported the 082 number to MTN long ago. But I dare anyone to try and call the Vodacom 082135 call centre. It is IMPOSSIBLE to get to an option to report this, even though the SMS said I must call 08135. This is why I left you. Poor service everywhere!!
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Vodacom's replyOfficial
11 Apr 2023, 11:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Apr 2023, 11:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team