1 reviews | Active since Mar 2012
Call sponsor
So Vodacom's website offers call sponsor (http://www.vodacom.co.za/vodacom/services/convenience-and-security/calling/call-sponsor) it even has a voices response system ( ********** ) to take you through the process of setting it up.
My account is not eligible for this , on trying to set it up via a teh website and logging vaults I am brushed off by SMS saying they don't offer it any more.
Over 20 years as a client an you are not worth any more than a brush off SMS
In months of trying to deal with this, it comes across clearly Vodacom make's a point of trying to distance the selves from any actual two way customer engagement
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,