Call options are cyclic and unhelpful

Unable to apply for contract, was declined for no good reason, was unable to get through to the correct department to resolve. Was re-directed to 4 different numbers: ***4,***,***, *** none of which were able to assist me, some of the number asked me to put in codes which I don't have, so I couldn't get through. Eventually I was manually put through to the legal department, who began to assist me, and then was cut off before they could finish. But it doesn't matter anyway because they were telling me that I needed to get the store agent to file a review of denial or something like that, which is way too much effort, considering I just wanted a simple contract. The irony is that I had just received a message from Vodacom stating that I had been pre-approved for a contract which was double the amount of the one that I was applying for. Anyway, they basically made it impossible for me to buy their product. Eventually I gave up and phoned Cell-C and within 10 minutes I had exactly what I wanted. Problem Solved.