MR
Modiri R
1 reviews | Active since Oct 2025
16 Oct 2025, 23:30
Call Number hijacked
My vodacom prepaid number was hijacked and the hijackers have accessed my WhatsApp account and sending massages to my contacts asking for money and pretending to be me. I tried calling costumer care and was referred to tobi which did not help went to the store to rectify the error but was dismissed at the store this is tarnishing my reputation at work because it seems that I'm asking for money from suppliers and going against company ethics on business partners interaction this is continuing and vodacom refuses to act on this matter
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Replies (1)Vodacom's replyOfficial
17 Oct 2025, 06:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Oct 2025, 06:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
