Call me on my broken phone

<p>Please explain to me how the delivery company says they did not have the correct details for my Delivery when i gave VODACOM the correct delivery and contact details of my first Upgrade Tuesday 01.08.2017 then again on THURSDAY 03.08.2017 when i had to redo the upgrade because VODACOM cancelled my upgrade, i then CONFIRMED the correct delivery details with the lady that did my upgrade!! I then sent an email THURSDAY afternoon WITH ATTACHMENTS CONFIRMING MY ID, HUSBANDS ID AND A LETTER STATING THAT I GIVE PERMISSION FOR MY HUSBAND TO RECIEVE MY PACKAGE AND WITH THE CORRECT DELIVERY ADDRESS AND HIS CONTACT NUMBER FOR CONFIRMATION OF THE DELIVERY DETAILS!!!!!!!!!!!!!!</p> <p>Now the delivery company tells me the delivery details was never given to them and that delivery will ONLY happen on MAYBE Thursday by the latest FRIDAY!!!</p> <p>This is entirely UNACCEPTABLE as ALL details were given numerous times and correctly given to VODACOM and confirmed each time they spoke to me regarding confirmations and DELIVERY of the package!!!!!</p> <p>I am not a HAPPY customer at this stage as I have been trying to upgrade since Friday 28.07.2017. Your upgrade website states NEXT DAY DELIVERY.... My package according to VODACOM has been Dispatched by FRIDAY 04.08.2017 already and now i get told it would ONLY reach me A WEEK LATER!!!!!!!</p>