BT
Brendan T

1 reviews | Active since Nov 2012

08 Mar 2019, 07:58

Call Me Back - Like in 50 years time maybe????

Requested a 'call me back' a day ago and still no call. What is the turn around on these things. This is too long.

0
Replies (2)
Vodacom
Vodacom's reply08 Mar 2019, 09:08
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply08 Mar 2019, 11:28
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly.
Regards
Vodacom Consumer Website Team