BT
Brendan T
1 reviews | Active since Nov 2012
26 Mar 2019, 15:59
Call me back FAIL... Basics vodacom
Vodacom called me back after a requested 'call me back' but the line went dead as i answered. I then got an sms stating that they tried to call me.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Mar 2019, 16:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Mar 2019, 16:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
27 Mar 2019, 13:04Dear Brendan,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Mar 2019, 13:04
Official
Dear Brendan,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you today and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team